Right of withdrawal and refund for Italy:
1. Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to give reasons, within 14 (fourteen) days from the date of receipt of the products.
2. To exercise the right of withdrawal referred to in the previous article, the customer must send a communication to that effect, specifying the order number, within the terms indicated, to the following email address: info@furybags.it
3. In case of withdrawal, the customer must place the product inside the box received (alternatively, a medium-sized box, even if not virgin). The company will send the courier to collect the goods at its own expense (to the primary destination of the order). The cost of the return is € 10.00. This amount will be deducted from the refund.
Alternatively, the Customer can independently arrange the return shipment at his own expense, paying particular attention to inserting the order receipt inside the package, or, alternatively, a reminder with specified order number and name. of the recipient. The reimbursement will be equal to the entire sum paid by the Customer, net of any ancillary costs.
If the product has manufacturing defects (which do not include small streaks, irregularities and slight marks on the leather), the cost of the exchange shipment will be at our expense. The goods must be returned intact, complete with all its parts and in the original packaging (envelopes, tags, packaging), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without that there are signs of wear or dirt.
4. We will reimburse the Customer the amount already paid, within 14 days of returning the order, by means of a reversal of the amount charged, using the same payment method used by the Customer for the initial transaction, unless otherwise agreed. .
Return and refund for abroad:
1. Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to give reasons, within 14 (fourteen) days from the date of receipt of the products.
2. To exercise the right of withdrawal referred to in the previous article, the customer must send a communication to that effect, specifying the order number, within the terms indicated, to the following email address: info@furybags.it.
3. In case of withdrawal, the recipient will arrange for the return shipment, using the method he deems most appropriate. The return shipping will be paid by the buyer. The goods must be returned intact, complete with all its parts and in the original packaging (envelopes, tags, packaging), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without that there are signs of wear or dirt. Once the package has returned to the office, we will refund the order in full.